Basic information:

Company: Grafton Recruitment s.r.o.

Field: Customer Service

Job Type: Full time

Posted on: 22.01.2019

Salary:

Negotiable salary

Languages

English
German

Client Support with GERMAN – International Pharma Company

Job description

Take advantage of this unique opportunity to work in a Pharma company, which will provide you with a steady career and great package of benefits – flexible working hours, possibility of home office, friendly working environment, etc.

Responsibilities:

  • Providing the highest level of customer service excellence to customers
  • Managing order management process for customers within the pharmaceutical/medicine division
  • Ensuring that customers´ needs are met in a timely and professional manner
  • Order processing in an accurate and timely manner
  • Maintaining and update individual customer forms, ensuring that all information is accurate
  • Maintaining knowledge of company products and customer service processes

Requirements:

  • Advanced level of English and German
  • Experience in a call centre environment or any other customer service venue is an advantage
  • Superb communication and organizational skills
  • Proactive attitude in the workplace

Benefits:

  • Flexible working hours
  • Occasional work from home
  • 5 weeks of vacation
  • 5 sick days
  • Cafeteria 4 000 CZK/month
  • Meal vouchers - 100 CZK
  • Contributions to accident and life insurance
  • Contributions to pension (3% from salary)
  • Refreshments on workplace (fruit and very good coffee)
  • Corporate events

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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